Hairstyle with Glamour

What is it about women & her beauty regimens… the make-up, the bling-blings, designer clothes & bags… let’s not forget the Shooeeeeesssss! (and I’d say not just 1 but more… probably a 4 layered cabinet size!)   And of course the HAIRDO! 

Now the hairdo… haircut, garb, hairstyle or whatever names you call it… most women definitely makes a fuss out of it!

If you check in google or yahoo, you’ll probably crack your head coz there’s literally thousands and thousands of different hairstyles! Not just women but also for men!

Bottom line is, “if your hair looks good you feel good too!”.  Simply because a bad hair creates a negative perception of oneself.

Well, I’m not most women… I like it plain, short and simple! 

Plain = No curls, No gel, No coloring & No highlights

Short = as in opposite to long … and takes less than a minute to brush/comb

Simple = the same hairstyle for the last 20 years! … Yup, you read it right!

My hair, I blamed it all to Molly (Demi Moore), after I watched her in the movie Ghost.

Being simple doesn’t mean no restrictions.

‘Coz if I can place a sign on my head… it would read “Touch Me Not!” or “Keep Off The Grass!” …. or “For My Hands Only!”

But of course, there’s one exception to the above signs.

That is to whom I gave exclusive rights to have any contact with my hair … Allan, my one and only hairstylist for the longest time (has been working with Salon de Rose for the longest time too).

Sunday is the only free time I can get my hair done… and it has to be early in the morning just when the salon is open for business. I prefer Fuente branch coz Allan is there and secondly, I can park my car in front of the Salon (which will probably take me 7 to 8 steps from my car to entering the salon).

All Allan has to say is the magic word… “Mao ra gihapon Maam?” (translated… The same hairdo, Maam?)     

With his magic scissors, he trims, cuts & shears my hair with precision… and then PRESTO!

In just less than an hour, a simple “Bob Cut Hairdo” appeared before me as I faced the mirror. 

It maybe just a simple “Bob”, but in the world of Hair Glamour, this is one of the most  popular and in-demand hairstyle to date.

Bob Cut was discovered in Paris in 1909 and was extensively popular in 1920s as a sign of women’s liberty.  An eye-catching hairdo, it’s classic, trendy, stylish, fashionable and sophisticated.  Styling is very simple and approximately no styling aids are required. A brush or comb is all you will require to keep your hairstyle in shape. Simple Bob suits on every person and face shape. It’s also suitable for the office and easy to care for. Plus it’s not limited to any age group… young & old looks great with Simple Bob!

Which brings me to my conclusion… “NO ALLAN, NO BOB, NO GLORY!”

           “The hair is the richest ornament of women” … quote written by Martin Luther 

Hukad Experience by Ms.Scarlet

Occasionally, I would go out on a food trip adventure with friends.

Nov. 4 was the day when my friend and I went to dine in at “Hukad sa Golden Cowrie” in Ayala Terraces coz we have considered ourselves  frequent customers since the day it inaugurated.  We know we  can get excellent food at very reasonable prices plus the service I believe has improved a lot better.

We arrived at 11:30 a.m.  The waiter then took our orders.  Since we have tried different versions of the “Humba”, we decided to satisfy our craving and placed this as an additional order.

In less than 15 minutes (which  by the way I considered a “fast & timely” service), the food was served and scrumptious as always… except for the so-called “Humba”. We were dismayed coz the portions were really small, not meaty  and practically all bones.   I felt that I should bring this up to the Manager’s attention so he will be well-aware of the poor food portioning. I politely expressed our disappointment considering that it was our first taste test of their “Humba”.

He apologized for the unpleasant experience and explained nicely that each dish is already pre-portioned as to per serving.  He confessed his regret that a bad portion was served to our table and has offered to replace it right away. (…though I was a bit surprised by his offer)

After a few minutes, a newly cooked “Humba” was placed on our table.

This time the Manager approached me and was interested to know what I now think of the serving.  The dish looked more meaty and mouth-watering with the right amount of fat & chunk… top & marbled with delectable sauce. It was very tasty and titillating to our palates!

I really admired how the Manager handled the situation. His quick judgment, action & response I must say is very essential. By doing so, he pacified a guest, corrected a complaint & eliminate a bad impression on the food/service.

As we know, most or probably all of us may have been in similar situations where we experienced lousy services, badly cooked food, unsanitary conditions or the mere fact that the food server has poor hygiene & the eatery is violating health rules.

These things can be averted if we do something about it or acted on it … like ‘speak up’ for instance with a dash of tact, whether talking directly to the Manager or Owner, writing a letter of complaint or even just a phone call. In other words, DO SOMETHING & SAY SOMETHING.

Be transparent and point out your ordeal & negative experience. By doing so, we are giving them a huge favor  so they will be well aware and to use these to bring about positive changes & continually improve the quality of their customer service.

Most complaints are actually from people who do care about the places they visit. Most are not looking for freebies.  However, it is a good judgment to rectify a complaint by replacing the item in order to compensate for a bad service (this of course is greatly appreciated by the complainant).

Once the complaint is acted upon and resolved, customers are willing to return to the same restaurant.  

“The key tool of a profitable business is quality customer service & good management.”

Ms. Scarlet is a part-time writer, hospitality consultant to Hotels & Cebu's big time businesses and mind you, a hard core advocate on quality customer services. Still young but she has accomplished a lot of achievements and has gone far beyond the extremes on how to deal with complaints and managed to have a calm demeanor... which makes her one of the vital key persons in this industry.

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